FAQ

Quick answers about money, wallets, devices, connections and fairness.

Is this real money?

No. The web demo uses play money and testnet tables use test tokens that have no value. There's no way to buy or cash out anything.

Do I need MetaMask or Phantom?

No. Your wallet is built into the game and created on your device. See Your wallet and security.

Do I need an account?

Not to play against bots: press Play now. You need an account to play online, keep your record, use a wallet and appear on leaderboards.

Which devices work?

Recent Chrome, Edge, Safari or Firefox, on a computer or phone. The 3D board needs WebGL; if your device struggles, change Board view to 2D in Settings.

My connection dropped in the middle of a game

Your seat stays yours. While you're away the timer plays safe moves (roll, skip buying, end turn). Open the game again and you'll be offered the way back to your table.

Why can't I build on my lot?

You can only build while standing on your own lot, one level per visit, never on the visit you buy it, and each next level only after another lap. See Building.

Can the server rig the dice?

It can't choose results: each roll depends on a secret it committed to before the game and on a seed your device sends when you roll. After the game you can replay every roll. See Provably fair dice.

Someone in chat asked for my 12 words

Don't send them, and mute that player. Nobody from Chain Tycoon will ever ask for your phrase or password.

I forgot my password

Use Forgot password? on the sign-in screen with your 12 words. Without the 12 words the wallet can't be recovered.

Where do I report a bug?

Post on X and mention the game's account, or send a direct message. Tell us your device, browser and what happened just before.